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Dental Professionals
Title Call Center Agent
Categories Dental Professionals
Location Wyomissing, PA
Job Information

We are looking to add agents to our dynamic call center department. This is an immediate opening. Our Call Center handles the majority of inbound and outbound calls for all of our 13 dental locations. We have a very high volume and dynamic department that is looking for a candidate with great customer service background, a positive attitude and willingness to learn. Our Call Center is the first interaction that all of our patients have when deciding upon our company and we take a lot of pride in the fantastic experience provided to both old and new patients. The candidate we are seeking must be able to multitask, be driven, punctual and show a true desire to help all of our patients.

This position is full time and the hourly rate ranges from $10 – $14 based on experience + bonus. All candidates must be available/willing to work 1 late night per week and have weekend availability (Saturdays).

Average Daily Tasks:

– Inbound and Outbound Call Volume

– Scheduling and Rescheduling patients for all of our locations

– Researching online appointment requests

– Discussing basic treatment recommendations

– Active Daily Outreach for patients

– Accurate Information gathering and processing

– Communication between Call Center Agents, Office Locations, Insurance Companies and patients. Dentrix knowledge requested / Dental Software knowledge needed

Bilingual Agents are a bonus but not required.

Benefits after 90 day period:

Health Insurance

401k

Additional Benefits:
(2) Paid Sick Days after one year
Paid Holidays after one year
One Week Paid Vacation after one year
Two Weeks Paid Vacation after two years
Three Weeks Paid Vacation after five years
Four Weeks Paid Vacation after ten years

Training:
Monday – Friday
8:30 -4:00 pm
Training will last 4 weeks but can be extended if needed.

Shift to be determine. Changes in shift may happen to help accommodate department changes, vacation coverage etc.

Apply Now


Title Dental Hygenist
Categories Dental Professionals
Salary $35,000+
Location Wyomissing Office
Job Information

There is an immediate position available for a Dental Hygenist at our Wyomissing location. Please apply if you have the correct qualifications.

Apply Now


Title Accounting/Admin Assistant
Categories Dental Professionals
Salary Hourly rate based on experience.
Location Wyomissing, PA
Job Information

A Wyomissing practice is seeking a self-motivated individual for our accounting department. Requirements include office experience, basic accounting procedures, and computer proficient in QuickBooks, Excel, and Outlook. Applicant must be reliable, organized and a team player. Benefits include monthly bonus program, medical, and paid vacation, sick time and holidays. Hourly rate based on experience.

Duties Include (but not limited to):
• Accounts Payable ~ Data entry, Payment Processing, Credit inquiries, Vendor account reconciliation
• General clerical duties including photocopying and mail
• Filing – both electronic and hard copy system
• Prepare and modify Excel Spreadsheets
• Prepare and modify general correspondence
• Prepare and enter bank deposits

Apply Now


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